AI Agent for FAQ Response Drafting
AI drafts FAQ answers but can't send them or access customer data.
Customer Support
Knowledge Base
The problem
Teams want AI to help draft FAQ responses, but giving an LLM full access to your knowledge base or customer data risks leaks. Most AI tools have broad access once connected—they might pull unrelated docs or hallucinate answers using sensitive data.
How ConspiracyOS handles it
This agent only sees markdown files in your /help-docs folder. It drafts responses using those files but can't access tickets, databases, or user information. All outputs go to a review queue—no direct publishing.
What this agent can't do
- Access any folder outside /help-docs
- Read customer support tickets or user data
- Send responses directly to users or post to live FAQs
- Modify existing help articles (only drafts new text)
These aren't trust-based restrictions. The operating system enforces them.
What you get
- Consistent first drafts in your brand voice
- No risk of sensitive data appearing in answers
- Human review built into the workflow
- No API calls to third-party LLM services—everything runs locally
Get started in 2 minutes
Tell your concierge what you need
conos "conos create-agent --name faq-writer --scope kb-read-only --instruction 'Draft 2-3 sentence answers to common questions using our knowledge base'"
ConspiracyOS sets up the right agent with the right permissions automatically.